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Operation Guide

How to check the reset issue of camera

For more Hikvision Production and Service,please enter the website:http://www.switech-hk.net/.


Step 1 Please download the special firmware for checking the reset issue and then upgrade the camera by this firmware. 

Step 2 Run cmd in windows.

Step 3  Type in telnet+space+IP of camera and then press enter.

Step 4 Input the admin (root) and password (12345) and then press enter.

Step 5 If we login it successful, the windows will as followed snapshot shown.

Step 6 Type in “ls -l /home/” in windows, and then press enter. 

Step 7 Right click the dialog and then click Edit>Select all.

Step 8 Press “Control+C” in keyboard to copy the information.

Step 9 Paste the information to the text file, save it and then send it to us.

We will analysis the problem for you.

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