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Operation Guide

How to check the port forwarding issue when we do remote view of Hikvision DVR

 For more Hikvision Production and Service,please enter the website:

Step 1: Run cmd in windows.

Step 2: Type in: telnet+space+public IP of router+space+port of  Hikvision DVR

We need to check each port including 80/8000/554 in default.

Such like:  telnet 80, if the port forwarding is successful, a black screen will pop up.

Step 3: If some of the port forwarding is ok, but some of them is not successful. You can try to change the port in local menu of  DVR, such as you can change 80 to 81, change 8000 to 8001, and change 554 to 1024. And then please do the port forwarding of this new port in route to have a test.

The port of  DVR is in Menu>Configuration>Network>More settings:

Step 4:  If it still doesn’t work, please check the UPNP function in router and DVR (Menu>Configuration>Network>UPNP). And then disable it.

Step 5: Delete the existed port forwarding in router, reboot it and then do them again. If is still doesn’t work, maybe you need check this issue with the internet provide whether they have forbidden the port forwarding function or let them help you to do this port forwarding.