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Operation Guide

HiDDNS Setting

For Hikvision DVR, please go to DVR local menu > Configuration > DDNS > Enable the DDNS > Select HiDDNS >Choose Region and Country> Input the Domain name > Apply. (More Hikvision DVR can be find in

        After Apply, if it shows nothing, means successful register. If it shows “Communication to the server failed”, please double check the network and DNS settings.

For IPC(More Hikvision IPC can be find in, please go to IPC> Configuration > Advanced Configuration > Network > DDNS.

For more Hikvision product and service,you can go to the website of HongKong Switech Co.Limited: 


  1.Before you configure HiDDNS domain for your devices, you need to ensure the DNS server has also been correctly configured in the network interface, such as go to IPC> Configuration > Advanced Configuration > Network > General.

  2.In order to provide you better DDNS service, we highly recommend you to choose the region and country according to the device’s real location.

 3.For some reasons, the device still can’t be registered to the server after you have rightly configured the region and country for device. Please set it as default, then manually configure server address to assigned DDNS server.

Note 1: DNS Server

Note 3:DNS Server Address